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From ingredients and routines to delivery and returns—find what you need, all in one place.
What is Pendula?
Pendula is a skincare brand designed around real-life schedules, including late nights, shift work and changing routines. Our focus is thoughtful skincare that fits your day, whenever that day begins.
What is circadian-aligned skincare?
It is an approach that considers the skin's natural daily rhythms when thinking about a routine. It is not a treatment for sleep or circadian-rhythm disorders.
What is After Dusk Repair Serum?
After Dusk Repair Serum is Pendula's peptide-powered skincare serum, made to support smoother-looking skin and a rested appearance. Please refer to the product page and packaging for the complete ingredient list and usage directions.
How should I use After Dusk Repair Serum?
Follow the directions printed on the product packaging. If you use other active skincare products, check compatibility and introduce new products gradually.
Is the serum suitable for sensitive skin?
Skin reactions vary by person. Review the ingredient list, patch-test a new product, and consult a qualified dermatologist if you have known sensitivities or an ongoing skin condition.
Where does Pendula ship?
We ship to most serviceable locations across India. Delivery availability for your address is checked at checkout.
How much does shipping cost?
Our current Shipping Policy states that shipping across India is free, with no minimum order value. Please check the policy and checkout for the latest details.
When will my order be dispatched?
Orders are generally processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
How long does delivery take?
Estimated delivery times after dispatch are 2–3 business days for metro cities, 4–6 business days for Tier 2 and Tier 3 cities, and 6–8 business days for remote or rural areas. These are estimates, not guarantees.
How do I track my order?
Once your order is dispatched, tracking information is sent by email or SMS. If you cannot find it, please contact our support team with your order number.
Can I pay cash on delivery?
Available payment methods depend on your location and order. The options currently offered will appear at checkout.
Can I return a product?
Our Return & Refund Policy covers qualifying requests for damaged, defective, incorrect or materially different items. For hygiene reasons, opened or used skincare products generally cannot be returned unless there is a qualifying issue.
What if my order arrives damaged or incorrect?
Contact Pendula Support within 48 hours of delivery, with your order number, a short description and clear photographs or video of the item and packaging. Keep the original packaging while your request is reviewed.
When will I receive an approved refund?
For prepaid orders, our published policy lists an estimated 5–7 business days after approval. Actual bank or payment-provider timelines may vary.
Can I cancel or change my order?
Contact support as early as possible before dispatch. Once an order has shipped, cancellation may no longer be possible.
How can I contact Pendula?
Use our Contact Us page or email hello@pendula.in. For order help, include your order number.
Still have a question?
Tell us what's on your mind. Our team can help with orders, formulas and everyday skincare questions.